FAQ

We offer 100% raw, unprocessed human hair extensions. Our bundles are ethically sourced, full from root to tip, and designed to blend seamlessly with your natural hair.

• 12"–16": 2–3 bundles
• 18"–24": 3–4 bundles
• 26” and up: 4+ bundles

Add a closure or frontal for a more protective style.

With proper care, our raw hair can last years. It’s a true investment in quality — reusable, re-styleable, and built to last.

Treat your extensions like your natural hair:

• Use sulfate-free shampoo and conditioner
• Deep condition regularly
• Let hair air dry when possible
• Avoid excessive heat or heavy oils

We’ll include full care tips with your order.

Typically, only one discount code or promotion can be applied per order. Please refer to the terms and conditions of each offer for specific rules.

Absolutely. Since the hair is raw and unprocessed, it can be professionally colored or bleached. We recommend consulting a licensed stylist for best results.

Processing Time: 3–5 business days

Shipping Time: 2–7 business days (U.S. orders) Tracking info will be sent via email once shipped.

Due to the nature of our products and hygiene standards, all sales are final. However, if there is an issue with your order, please reach out within 48 hours of receiving it.

At this time, we offer shipping only. We’re working on expanding our services in the near future!

You can select expedited shipping at checkout. Your order will arrive within 1–2 business days after processing.

Note: Expedited shipping does not speed up processing time. Please see our Shipping Policy for more details.

If your package is lost, please file a claim with the shipping carrier or with Route Package Protection if you selected that option at checkout.

AP Raw Extensions is not responsible for lost or stolen packages once they are in the hands of the courier.